I’ve been working with Lulu.com for several months now, and in general, I am pretty happy with their work. They are fast, affordable, and flexible. I ran into a snag, though, with print quality. About 500 copies of Clay in the Potter’s Hands have been ordered. Most orders have been just fine. One order of 100 copies was not fine: the pictures are splotchy, the ink is pale, and the cover is not aligned properly. If you ordered from Lulu.com, and you received a defective copy, let me know. I am trying to address the problem. I am really sorry.